PPM and Compliance Manager

Key Responsibilities Include
(but not limited to):

PPM and Compliance Management:
• Ensure 100% compliance with statutory PPM tasks, identifying shortfalls and implementing corrective actions.
• Schedule and oversee timely completion of PPM tasks, ensuring KPI targets are consistently achieved.
• Regularly update client reporting systems with accurate maintenance completion dates and compliance certifications.
• Investigate and resolve instances of missed or delayed services.

Asset and Data Management:
• Maintain accurate asset and property management data, updating CAFM systems as required.
• Identify and resolve discrepancies in asset data, ensuring consistency across systems and records.

• Manage variation orders relating to asset management, ensuring contractual
compliance.

Relationship and Contract Management:
• Collaborate with Technical Managers to gather information for quotations and timely completion of works.
• Foster strong relationships with internal engineering teams, external subcontractors, and specialist support partners.
• Liaise professionally and proactively with client stakeholders, regularly communicating progress and status updates.
• Act as the primary point of contact for client queries regarding invoicing and administrative matters.

Operational Excellence:
• Support the Contract Manager in collaborative working, managing work-in-progress levels, and enhancing service efficiency.
• Oversee profitability of maintenance works, ensuring Gross Profit targets are achieved.
• Attend weekly compliance meetings and monthly contract management meetings to present PPM performance.
• Continuously seek client feedback, responding promptly and constructively.

Financial Responsibilities:
• Assist with monthly financial reconciliations, ensuring the accuracy of financial applications for completed PPM works.
• Obtain accurate job numbers and purchase orders from clients for scheduled works.
• Produce detailed monthly client reports regarding PPM and remedial activities.

Auditing and Quality Assurance:
• Audit certification and documentation from engineers and specialist subcontractors for accuracy and compliance.
• Highlight potential non-compliance risks to the Head of PPM Compliance, agreeing corrective measures as necessary.

Minimum Requirements / Qualifications:

• Proven experience in PPM scheduling and compliance management within a Hard FM environment.
• Strong knowledge of statutory compliance requirements, particularly relating to Mechanical and Electrical maintenance.
• Excellent communication, relationship management, and organisational skills.
• Competency in using CAFM systems.
• Ability to prioritise tasks effectively in a fast-paced environment.
• Analytical mindset with strong problem-solving abilities.
• Financially astute, with experience managing profitability targets

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