Business Administration Apprentice - Hampshire County Council

Business Administration Apprentice

FULL TIME – 40 hours per week

Salary: Competitive (Subject to knowledge and experience) 

Location: Whiteley 

Job Summary 

Corrigenda are looking to recruit an enthusiastic Business Administration Apprentice who will learn the role of a Customer Service Administrator. The ideal candidate will be passionate, proactive, eager to develop their skills and take pride in their work.
The role is being created for a new apprentice who will work towards a highly recognised Business Administration Level 3 qualification. On successful completion of the apprenticeship, we anticipate a full-time position to be offered.

 

Key Responsibilities Include
(but not limited to):

• Initial handling and logging of various client requests via telephone, email or online portals
• Generating jobs on the Corrigenda CAFM system
• Raise and issue purchase orders for materials and subcontractors
• Processing and inputting worksheet information correctly onto our system
• Liaise with and provide feedback to customers on the progress of jobs
• Liaise with external contractors
• Relaying instructions to engineers and collating details of works in progress
• Liaise with contract managers and engineers to ensure effective communication
• Updating client portals
• Assist with arranging site access & appointment bookings with clients
• Answering the phone in a timely manner and directing calls / taking messages accordingly
• Other general administrative duties
• Assist with other work activities when required and provide team cover during holidays/sickness

 

Knowledge, Experience and Skills

• A minimum of C/4 grade in English and Math (or equivalent)
• Great attention to detail
• Excellent written and verbal communication skills
• Ability to work as part of a small team to become a ‘Team Player’ whilst demonstrating initiative and
ability to work independently
• Confident when speaking on the phone with a pleasant manner
• Well organised and able to prioritise workload
• IT literate – must be confident in all Microsoft Office Packages

 

Package:

  • Competitive Salary.
  • Annual Salary Review.
  • Overtime Opportunities.
  • 23 days holiday plus bank holidays.
  • Extensive Learning & Development opportunities, including opportunities for progression.
  • Employee Assistance Programme offering guidance and advice on Personal, Health, Legal and Financial queries.
  • Bupa Cashplan, benefits covered include dental, optical, physiotherapy and health & wellbeing.
  • Enrolment into our pension scheme.
  • Refer a friend reward scheme worth £750 per referral.

Corrigenda are proud to be an equal opportunities employer. We are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.

Join us to be part of a diverse workforce that values collaboration, growth, and opportunity for all.

Apply