Electrical Technical Service Manager

FULL TIME – 40 hours per week

Salary: £45,000 to £50,000 per annum depending on experience

Benefits: Company performance bonus, company pension, employee assistance programme, BUPA Cashplan

Reporting to: Chief Operating Officer

Corrigenda are one of the South’s leading providers in facilities management and capital projects sectors. Our engineers, supported by an experienced back up office team, have developed a reputation for delivering first class services, always meeting and often exceeding client expectations.

Corrigenda are looking for a pro-active Electrical Technical Service Manager, who will be responsible for the safe and effective delivery of Electrical works across a number of maintenance contracts for the business.

This role will predominantly be operating from our head office in Camberley but may be required to work from other offices across the South.

Job Summary

This role oversees the Electrical Technical Services area of the business and is responsible for the safe and effective delivery of Electrical works across a number of maintenance contracts for the business.

The role will work across the business offices as required.

Key Responsibilities Include
(but not limited to):

• Process quotes and manage these as appropriate, liaising with the Client Relationship Manager
• Manage labour and resource allocation and planning for reactive works ensuring SLAs are achieved
• Undertake Supplier reviews and set up new suppliers as appropriate
• Responsible for Subcontractor performance management
• Attend supplier meetings, operational site meetings and client meetings as required
• Undertake supplier inductions
• Review performance against SLA’s and KPI’s for discipline
• Undertake tools and equipment asset auditing
• As required to provide site assistance / site set ups
• Order materials and request purchase orders

Health and Safety
• Provide H&S leadership and compliance on all works
• Attend internal and external H&S meetings
• Support H&S training and toolbox talks for staff
• Support accreditation audits
• Carry out site visits to check on safety compliance on site and ensure any corrective action is taken
• Log near miss reports and undertake accident investigations
• Ensure risk / method statements are produced and are suitable and sufficient for tasks minimising risks to engineers and end users

• Undertake review meetings with direct reports and agree development areas and objectives
• Responsible for HR matters across the Technical Service area, and supporting any direct reports to manage their teams
• Identify potential areas for training to enhance capability
• Provide coaching and be a role model to the team
• Promote the company culture and ensure motivation of staff
• Ensure effective & efficient control of resource across the team
• Oversee and support the recruitment process for new engineers, in conjunction with the HR Team
• Oversee and take an active role in new joiners inductions
• Manage HR processes for the team such as holiday approvals, return to works, leavers process as well as any employee relations issues

• Oversee purchase invoicing and manage any approvals and queries
• Oversee profitability of jobs undertaken to ensure Gross Profit targets are achieved
• Manage operational WIP – including open jobs not ready for invoicing
• Process timesheet approvals and checks
• Manage the teams expenses
• Ensure purchase orders are raised in accordance with company policy

Knowledge, Experience and Skills:

• Qualified Electrician
• A working knowledge and experience of the current relevant Electrical technical standards
• Excellent written and verbal communication skills
• Experience in CDM and health & safety with the ability to create site specific RAMs.
• The ability to satisfy enhanced DBS checks that will be required for this role.
• Ability to prioritise and work under pressure
• Resilient and resourceful
• Personable, proactive and able to build rapport at all levels
• Able to offer solutions to problems that have been identified
• Sound knowledge of FM hard service delivery and customer satisfaction
• Commercial and financial awareness of Planned and reactive service contracts
• Excellent people management skills
• Good understanding of HR processes and procedures
• IT literate
• A full UK driving licence


• Competitive salary
• Discretionary company performance related annual bonus
• 31 days’ annual holiday (inclusive of Bank Holidays)
• BUPA Cashplan
• Enrolment into our pension scheme
• Continuous training and development
• Company Vehicle + Fuel Card
• Company Mobile
• Employee Assistance Programme
• Refer a friend reward scheme
• Full uniform
• Opportunity to get involved in staff and health and safety committees
• Health and wellbeing staff discount website through BUPA


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